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Booking
a flight step by step
Follow
these steps to book a flight:
For
departures from your city, follow the
steps 1 to 7 :
Step
1: Start Search
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Type
your departure airport and enter your destination
airport or city name. |
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Select
departure and returning dates. Select Airlines.
These are defaulted to return and economy fares
and All airlines. |
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for
one way fares : click on one way |
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for
Open Jaw fares, on Fine SEARCH
and Open Jaw ( going to one city,
coming back from another) & fill up query |
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for
Multiple Stops fares , click on Fine
SEARCH and Multiple Stops
& fill up our query |
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Select
the number of passengers (please note that infant(2
years and less) travels on adult's lap).
(consult us for babies) |
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Click
Continue |
Step
2: Select Prices
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Fare List is displayed listing the cheapest
fares first. In the mean time system is checking
for you the flights that are available, you
do not have to click, result will be displayed
automatically |
Step
3: Check availability
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The
available flights are now displayed, you may
click to select your choice, |
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In
the event it is unavailable; select other choices |
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Click
Continue |
Step
4: Select flights and insurance plan
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Now
you can review all your flight info and the
routing |
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Enter
your choice for the insurance plan |
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Click
Continue |
Step
5: Passenger Details
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Now
you can review all your flight info (number
of tickets, type), the price including tax and
the Total amount to be paid. |
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Enter
your passengers information and choices |
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You
also need to select your payment method |
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Click
Continue |
Step
6: Payment details
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If
you are concerned about your security, please
read our security statement. We take care of
your security so you don't have to. |
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Fill
in the information required |
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Click
Submit |
Step
7: Confirm Booking
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At
this stage your booking has been completed. |
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Thank
you! Your booking has been completed successfully.
Please print this page or note your booking
number for future reference. You will receive
an e-mail notification confirming successful
completion and payment of your booking. |
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You
may access Sabre directly to check you booking
and get more details on your journey, click
on View Itinerary. |
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Why
can't bookings be made on some airlines and to some
destinations?
The
fulfillment agent, acting as Uflyonline.com ticketing
agent, act as agent for most scheduled airlines
worldwide. If the Fulfillment agent does not sell
seats on chartered flights we do not serve those
destinations serviced only by charter flights.
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Can
I book an internal flight?
Domestic internal flights can be booked on most
airlines anywhere in the world so long as the
delivery address for the documents is in UAE.
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Can
I book a one way inbound flight?
Yes,
you can book a one way inbound flight.
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Can
I book a multi-stop flight?
We
can offer you very competitive quotes within 24
hours when you submit your query through our FINE
SEARCH & MULTIPLE STOPS button.
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What
aircraft type am I flying on?
This
information is available when you will complete
your booking through SABRE, click on View
itinerary. Alternatively, contact our
Help Desk.
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Can
I reserve a particular seat?
Requests
to be allocated a particular seat will be made
to the airline, but a firm allocation is not guaranteed.
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Can
I reserve a special meal?
Requests
to be served a special meal may be made on our
site to the airline, but a firm order is not guaranteed.
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Can
I accumulate Frequent Flyer Miles/Points with UFLYonline.com?
Where
permitted by the individual airline's regulations
points can be credited to the passenger's account.
To do so either provide UFLYonline.com
with your account number in our passengers details
section or contact our Help Desk.
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What
extras may I be required to pay?
In
general UFLYonline has calculated all extras or taxes to be added
on tickets ,however in some cases there are two charges levied
in addition to the price of the ticket, that can be collected
in the airport such as:
- Certain
airlines impose a Passenger Service Charge (PSC) or Fuel surcharge
ranging from $10 to $15 depending upon the airport traveled
from.
- Governments
worldwide impose airport taxes that, typically, range from $10
to $50 per passenger.
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How
do I cancel my flight?
Reservations
will be canceled automatically if any payment
has not been received within 72 hours of the reservation
being made.
All
tickets are issued on a non-refundable / non-endorsable
basis unless otherwise stated.
Conditions
under which cancellations can be made are explained
in our General terms & conditions
section or contact our helpdesk for information.
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How
do I get a refund?
Air
tickets returned for refund are subject to a minimum
cancellation charge of equivalent to $25 per ticket,
irrespective of the number of tickets returned.
Tickets are presented to the respective airline
or consolidator for assessment. Refunds by airlines
or consolidators for part-used tickets are always
less than pro-rata and in some cases there may
be no refund value whatsoever. Refunds will not
be paid to you until they have been received by
the Company from the relevant airline or consolidator.
This usually takes 8-10 weeks but in some cases
(e.g. lost tickets) may take considerably longer,
i.e. up to 9 months.
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How
will I receive my ticket?
Your
Documents will be secured to you, once your reservation
has been paid. This will be worked out with our
ticketing department that will arrange it with
you.
For credit cards payments, allow 24-48 hours for
delivery.
For cash payment, allow 72 hours for delivery.
For cheque Payment, allow up to 10 days for delivery.
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At
what age is an air passenger considered an infant/child?
Child:
2 - 11 years for the full travel period.
Infant: 0 - 1 years for the full travel period.
Infants are not allocated a seat and must travel
on an adult's lap. Consult us for the baby fare.
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What
flexibility does my ticket afford me?
Generally
all tickets are issued on a non-refundable/non-endorsable
basis unless otherwise stated. However changes,
if permitted, will normally attract a charge.
Please contact the helpdesk for
information.
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What
is a difference between preferred and published
rates?
Preferred
rates are special rates negotiated specially with
the airlines for the United Arab Emirates markets,
and are sold only in UAE. Published rates are
official rates agreed on by all airlines through
IATA and are sold all over the world depending
on the routing requested.
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